Cookies Policy

TALE OF HEART (ABN 58 490 662 570)
Last updated: 08 January 2026

TALE OF HEART (“we”, “our”, “us”) owns and operates www.taleofheart.com (the “Website”).

This Cookies Policy explains how and why cookies and similar technologies are used when you visit our Website. It should be read alongside our Privacy Policy, which explains how we handle personal information more broadly.

We may update this Cookies Policy from time to time to reflect changes in technology, law, or how we operate. Any updates will be published on this page, and we encourage you to review it periodically.

WHAT ARE COOKIES?

Cookies, pixels, and similar technologies are small data files placed on your device when you visit a website. They allow the website to remember your actions and preferences such as pages visited, language settings, or items added to your shopping bag, so your experience feels smoother and more intuitive.

Cookies do not give us access to your device or personal files.

WHY WE USE COOKIES?

We use cookies to:

Ensure our Website functions properly
Remember your preferences and settings
Improve how our Website performs and feels
Understand how visitors use our Website so we can improve it
Support relevant marketing and storytelling experiences (where consent is given)

Our intention is always to enhance your experience. Never to intrude.

TYPES OF COOKIES WE USE

Our Website uses both session cookies and persistent cookies:

Session cookies are temporary and are deleted when you close your browser.
Persistent cookies remain on your device for a set period or until deleted, helping us remember preferences for future visits.

We use the following categories of cookies:

STRICTLY NECESSARY COOKIES
These cookies are essential for the operation of our Website and cannot be disabled. They enable core functions such as site security, page navigation, account access, and shopping bag functionality.
ANALYTICS & PERFORMANCE COOKIES
These cookies help us understand how visitors interact with our Website; such as which pages are visited most often or how long visitors stay, so we can improve performance, design, and content. All data collected is aggregated and used for insights only.
FUNCTIONALITY COOKIES
These cookies remember your preferences, such as region or language, to provide a more personalised and seamless experience.
MARKETING COOKIES
With your consent, these cookies may be used to show you relevant content, stories, or offerings related to Tale of Heart across our Website or other platforms. If you choose not to allow these cookies, you may still see advertising online, but it may be less relevant to you.

THIRD-PARTY COOKIES

Our Website is hosted on Shopify, which provides our e-commerce platform. Shopify and trusted third-party partners may place cookies on your device to support site functionality, payments, analytics, and performance.

These providers are only permitted to use cookies as necessary to deliver their services to us and are required to handle information securely.

YOUR CHOICES & MANAGING COOKIES

You can browse our Website without cookies; however, some features may not function as intended or may feel less seamless.

You can manage or disable cookies at any time through your browser settings. You may also delete cookies already stored on your device.

For more information on managing cookies, visit: https://www.aboutcookies.org/cookie-faq/

Please note:

If you delete your cookies, you may need to reset your preferences
Using different devices or browsers will require separate cookie preferences
Disabling all cookies may impact Website functionality

CHANGES TO THIS COOKIE POLICY

We may update this Cookie Policy occasionally to reflect changes in law, technology, or our practices. The most recent version will always be available on our Website.

CONTACT US

If you have any questions about this Cookie Policy or how cookies are used on our Website, please contact us:

TALE OF HEART
Email: hello@taleofheart.com